At Earthi Ayurveda, we strive to process and ship all orders within 48 hours, excluding weekends and holidays. Shipping charges will be calculated and displayed at checkout. Delivery delays may occasionally occur. We ship to addresses within Mauritius, including P.O. boxes and APO/FPO addresses. You will receive a Shipment Confirmation email with tracking information once your order has shipped. We are not responsible for customs, duties, and taxes applied to your order or for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Currently, we do not ship outside Mauritius. For more details on returns, please refer to our Return & Refund Policy. For any questions or further assistance, contact our customer support at care@earthiayurveda.mu or +230 5855 4009. Thank you for shopping with us!